Virtual Care
When you need care — day or night — virtual care can be a convenient option. CVS Virtual Care makes it easier to connect with a trusted, in-network provider from the comfort of home. Use virtual care for everyday illnesses, chronic conditions, mental health support and more.
24/7 Urgent Care
Connect virtually with a licensed provider for minor illnesses and injuries. Urgent care is available 24/7 for adults and children ages 18 months and older.
If you’re experiencing a mental health crisis, immediately call or text 988 to reach the 988 Suicide & Crisis Lifeline.
You can also contact Crisis Text Line by texting HOME to 741741. If you’re in immediate danger to yourself or others, call 911 or go to the nearest emergency room.
Mental Health Services
Talk with a therapist about anxiety, stress and other mental health needs. You can also connect with a psychiatric mental health nurse practitioner (PMHNP) for diagnosis, treatment and medication management.
Get help with:
- Anxiety and mood disorders
- Depression screening
- Sleep and related health behaviors
- Life adjustments
- Conflict resolution
- Postpartum depression
Mental health services are available for adults and children ages 13 and older from 8 a.m. to 7:30 p.m., seven days a week.
Please note: Adolescent mental health services are limited to counseling. Mental health medication management and psychiatry services are available only for adults ages 18 and older. Controlled substances are not prescribed.
Get Started
Visit CVS.com/virtual-care to make an appointment. Your visit information is HIPAA compliant, and provider connections are secured for your privacy. For patient support by phone, call 1-866-211-5678.
Important Note: CVS Virtual Care services are subject to benefits and eligibility verification. Members enrolled in the Aetna High Deductible APCN+ Plan — a High Deductible Health Plan (HDHP) — must meet their deductible before receiving covered non-preventive services at no cost-share. Services are available only in the U.S. Limitations may apply based on service, location or health plan.